Solutions Architect – Roots

Roots combines machine intelligence and human ingenuity in the form of advanced AI that reads, reasons and infers like humans. Roots’ AI is trained on millions of non-public insurance documents, workflows and systems and continuously learns through interactions with human teams.

This is a chance to step into a product defining role at Roots, creating groundbreaking solutions with agentic capabilities that redefine the modern workplace. You’ll have access to cutting-edge tools and the opportunity to shape the future of AI-driven systems, making a lasting impact on Roots’ core products and beyond.

Roots Automation is seeking a skilled Solutions Architect to join the Automation Engineering team, focusing on AI, Python, and Process Automation. This role involves translating complex business rules into technical requirements and leading cross-functional teams to implement solutions. The ideal candidate has expertise in Python, RPA, and AI-driven automation.

Our team fine-tune custom AI models to exceed GPT-4 in accuracy and efficiency, developing multimodal models and low-latency inference endpoints for real-time document processing. We thrive in a fast-paced startup environment with ample growth opportunities, working closely with clients, infrastructure, front-end teams, and senior management to drive seamless automation solutions.

• Design and develop automation solutions leveraging Python and Process Automation technologies.

• Translate complex business rules and requirements into technical specifications, leveraging standardized and custom solutions developed in-house.

• Lead a cross-disciplined team to implement designed automation solutions in a remote, cloud-based, environment.

• Interact with customers to understand their business processes and requirements.

• Perform root cause analysis and troubleshoot issues in live automation solutions.

• Collaborate with developers, analysts, and customer success teams to review and implement change requests.
• Maintain and improve existing automation frameworks and templates.
• Document and review process code and ensure readiness for deployment.
• Manage and prioritize tasks using Agile or Scrum methodologies.

• Proficiency in Python programming language.

• At least 4 years of experience developing process automation solutions across various business areas and technologies.

• Excellent communication skills with the ability to translate business requirements into technical solutions.

• Familiarity with complementary technologies (APIs, OCR, AI/ML, etc.).

• Experience working within an Agile or Scrum-based continuous integration environment.

• Ability to develop and review Process Design documents and technical design documents.

• Comfortable working within project planning constraints and communicating project risks.

• Strong leadership skills with the ability to guide a team of developers and testers.

• Is an active learner with a passion for innovative technologies and design patterns.

Apply here.