Sr. DevOps Engineer


Tethr

Austin, TX

Background

Tethr’s vision is to help the world learn from its voice conversations. We help companies uncover never-before-seen insights from their business and customer phone calls. This entirely new set of data leads to improved customer loyalty, increased revenue and betterment of their products and services. Human conversation is complex. We strive to unlock the potential of this dataset for users of all skill levels.

Job Summary

We’re looking for a Sr. DevOps Engineer who wants to be a part of a team that is at the cutting edge of Communications Intelligence.  We are a collaborative, fast paced, bleeding edge team, in a work environment that honors and celebrates team wins.

Responsibilities

  • Automate the deployment, configuration and management of cloud infrastructure in Azure.
  • Develop and execute automated solutions and tools to monitor and support our software development and release processes.
  • Own, configure, and maintain current and future automation tools for continuous integration and continuous delivery – Design and build tools for testing, deployment, monitoring and operations.
  • Development of build and packaging automation and perform branching & merging operations with appropriate communications between teams.
  • Build and maintain appropriate log gathering, system monitoring, and reporting infrastructures.
  • Drive automation initiative with the development of automation templates (like ARM/ CloudFormation, etc).
  • Contribute to the design and development of scalable, reliable, secure, and high-performance cloud services using cutting-edge SaaS solutions.
  • Write small tools/utilities/scripts to simplify or automate day-to-day tasks.
  • Handle escalations from L2 team for critical issues and drive resolution.
  • Assist Engineering in troubleshooting system issues in all environments ensuring we identify and remediate the root cause of problems.
  • Design and publish dashboards for various indicators like performance, utilization, cost, spend vs. budget.
  • Delivery of cloud environments for DEV/TEST/QA/RE/PE through End-To-End automation to facilitate the CD processes, work with Performance Engineering for scale delivery.
  • Performs Azure development and design work that may include logical design, I/O design, cloud architecture analysis and design, and systems engineering.
  • Develops technical roadmaps for future Azure cloud implementations.
  • Develops business case analysis on potential projects.
  • Ensures security is integrated into all cloud architecture solutions.
  • Performs advanced systems modeling, simulation, and analysis.

Requirements

  • 5+ years of experience in software development, systems engineering/design with bachelor’s degree in Computer Science, Engineering or a related field.
  • Minimum 5 years of progressive technical experience in a development, design or architecture role.
  • Minimum 5+ years of practical experience in cloud IaaS/PaaS engineering/delivery (Microsoft Azure)
  • Extensive hands-on experience in end to end Cloud Delivery and managed services.
  • Experience with capacity planning and scale up/down design, HA, Backup & recovery and implementation.
  • Experience with Agile & DevOps practices.
  • Experience with a variety of relevant technologies, including Microsoft, .Net, HTML5, PowerShell, JavaScript, CSS, Java, C#, XML, REST, SQL/NoSQL, etc.
  • Strong experience with Azure Cloud Platform and support of microservices architecture & Docker containers.
  • Vast experience with automation/configuration management tools such as Ansible, Puppet, Chef or similar.
  • Vast experience with build tools such as Jenkins, ANT, Maven, etc. including ground-up implementation.
  • Configuration management knowledge and experience.
  • Demonstrable skill in at least one scripting language PowerShell, JSON, Perl, Python, Ruby, etc.
  • Experience with both physical and virtual infrastructure.
  • Knowledge of networking, firewalls, load balancers, Complex Network Design and Implementation.
  • Excellent communication and documentation skills.
  • Maintain technical documentation of the systems.
  • Knowledge and experience in implementing push-button deployment at scale with zero downtime.
  • Experience working on large or complex projects.
About You
  • Self-disciplined, self-motivated, flexible and creative with the ability to organize and prioritize time effectively.
  • Self-starter with proven leadership abilities who is driven and passionate about technology.
  • Level headed, cool under pressure, & able to effectively lead multiple simultaneous challenges.
  • Enjoys solving problems and troubleshooting.  Wants to learn new technologies.
  • Strong customer skills and strong interpersonal skills. Ability to work independently, work as part of a team, or work as a team leader.
  • Ability to handle multiple tasks. Excellent sense of priority and ability to juggle several assignments, often with different clients, while keeping management informed and maintaining customer satisfaction.
  • Extremely detailed oriented. Excellent follow-through skills.
  • Strong work ethic. Strong desire to please the customer regardless of the time it may take.
  • Strong desire for self-improvement. Likes to learn new things. Willing to maintain and grow level of technical expertise including level of certifications.
  • Be flexible and have fun at work.

Interested Applicants

At Tethr, we only hire people who enhance our culture and take pride in being a part of our amazing team. We love our product and take hiring very seriously.  We enjoy working together and the feeling that we accomplished something every day.  Our fast-paced environment means you’ll be able to quickly see the impact of your contributions on the success of our company and see the product of your time and energy make a difference in people’s lives.
In return for your contributions, you’ll be rewarded with excellent compensation, equity, and incredible opportunities for career growth and development in a vibrant, growing culture!
Learn more about us and our product and apply at https://tethr.com
Tethr is committed to diversity and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Apply here